The DFW NCDA accepts consumer complaints against dealer members in writing. Although the DFW NCDA cannot provide consumers with legal advice, it can act as a liaison between dealers and consumers in an attempt to reach a satisfactory resolution of automotive-related problems.
If you have a complaint against a DFW NCDA dealer member, please fax it to (214) 637-2630.
Helpful Links For Consumers
Texas Department of Transportation
Texas Automobile Dealers Association
National Automobile Dealers Association
National Highway Traffic Safety Administration/Child Safety Seat Inspecions