Consumers

Consumer Complaints

The DFW NCDA accepts consumer complaints against dealer members in writing. Although the DFW NCDA cannot provide consumers with legal advice, it can act as a liaison between dealers and consumers in an attempt to reach a satisfactory resolution of automotive-related problems.

If you have a complaint against a DFW NCDA dealer member, please fax it to (214) 637-2630.


Helpful Links For Consumers

Texas Department of Transportation
www.dot.state.tx.us/

Lemon Law
www.dot.state.tx.us/mvd/lemon/lemonlaw.htm

Texas Automobile Dealers Association
www.tada.org

National Automobile Dealers Association
www.nada.org

National Highway Traffic Safety Administration/Child Safety Seat Inspecions
www.nhtsa.dot.gov/