Consumer Complaints

The DFW NCDA accepts consumer complaints against dealer members in writing. Although the DFW NCDA cannot provide consumers with legal advice, it can act as a liaison between dealers and consumers in an attempt to reach a satisfactory resolution of automotive-related problems.

If you have a complaint against a DFW NCDA dealer member, please fax it to (214) 637-2630.

Helpful Links For Consumers

Texas Department of Transportation

Lemon Law

Texas Automobile Dealers Association

National Automobile Dealers Association

National Highway Traffic Safety Administration/Child Safety Seat Inspecions